1. What types of wigs do you offer?
We offer a wide variety of high-quality wigs including synthetic, human hair, lace front, and custom styles to meet your fashion and comfort needs.
2. How do I choose the right wig size?
Each product page includes a sizing guide. Generally, wigs come in small, medium, and large sizes. Measuring your head circumference will help you select the best fit.
3. How long does shipping take?
Standard shipping usually takes 5–10 business days within the continental U.S. Expedited shipping options are available at checkout.
4. Can I track my order?
Yes, once your order ships, we will email you a tracking number to monitor your shipment.
5. What is your return policy?
We accept returns of unused, unwashed wigs in original packaging within 14 days of delivery. Customized wigs and used products are non-returnable. Please see our full Refund Policy for details.
6. How do I care for my wig?
We provide care instructions with every wig. Generally, use gentle shampoo, avoid heat damage, and store wigs on a wig stand to maintain shape.
7. Do your wigs come with a warranty?
Yes, many of our wigs include a manufacturer’s warranty. Specific warranty details are provided with your purchase.
8. Can I cancel or modify my order?
Please contact us within 12 hours of placing your order to request cancellations or changes. After this time, the order may have been processed.