hank you for shopping with EDDIE BASEBALL GEAR LLC. We strive to provide high-quality wig products and excellent customer service. Please read our refund policy carefully before making a purchase.


1. Eligibility for Refunds

  • Products must be unused, unwashed, and in their original packaging with all tags and accessories intact.
  • Refund requests must be made within 14 days of delivery.
  • Products that show signs of use, damage, or alteration are not eligible for refunds.

2. Non-Refundable Items

  • Customized or personalized wigs
  • Products damaged due to improper use or handling
  • Final sale or clearance items
  • Products returned without original packaging

3. How to Request a Refund

  1. Contact us at [email protected] with your order number and reason for the refund request.
  2. Await return authorization and instructions from our support team.
  3. Ship the item back to the provided address using a trackable shipping method. Customers are responsible for return shipping costs unless the product was defective or sent in error.

4. Defective or Incorrect Items

  • If you receive a defective or incorrect product, contact us within 48 hours of delivery with photos of the item.
  • We will arrange for a replacement, repair, or full refund based on the situation.

5. Refund Processing

  • Once we receive and inspect the returned item, we will notify you of the refund approval status.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Original shipping fees are non-refundable, except in cases of our error.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

  • Check your bank or credit card statement.
  • Contact your payment provider.
  • If you still have concerns, contact us at [email protected].

7. Contact Us

For questions regarding refunds:

EDDIE BASEBALL GEAR LLC
4894 Dimson Dr S, Columbus, OH 43213
Email: [email protected]
Phone: 409-941-2955