At EDDIE BASEBALL GEAR LLC, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand how we process and ship your wig products.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
2. Shipping Methods and Costs
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 5–10 business days | Free on orders over $50; otherwise calculated at checkout |
| Expedited Shipping | 2–5 business days | Calculated at checkout |
3. Shipping Locations
- We ship to all 48 contiguous United States.
- We currently do not ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO addresses.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- It may take 24–48 hours for tracking information to update with the carrier.
5. Lost or Damaged Shipments
- If your order arrives damaged or is lost during transit, please contact us within 48 hours at [email protected].
- Provide photos of the damaged package and product if applicable.
- We will work with the carrier to resolve the issue and offer replacement or refund when appropriate.
6. Incorrect or Incomplete Addresses
- Please ensure your shipping address is accurate and complete when placing your order.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information.
- Additional fees may apply for reshipment due to address errors.
7. Contact Us
If you have any questions about shipping or need assistance:
EDDIE BASEBALL GEAR LLC
4894 Dimson Dr S, Columbus, OH 43213
Email: [email protected]
Phone: 409-941-2955